Question 1

What exactly is a gifted tea session?

Accepted Answer

It is a voucher entitling the holder to a private, guided tea experience — typically a ceremony, tasting flight, or workshop — led by one of our named tea experts. The session can be held at a location of the recipient’s choosing (a home, an office, a quiet rented space) or at a partner venue in select cities. The gift covers the master’s time, the teas, and all necessary wares; nothing more is required from the recipient.

Question 2

How do I purchase a session as a gift?

Accepted Answer

Select the service tier you wish to give — such as a private ceremony for two or a corporate tea-building workshop — and proceed to checkout. You will be asked to pay a 50% deposit at the time of purchase. After payment, a personalised voucher is generated immediately. The remaining 50% is settled by the recipient when they confirm a date, no sooner than 48 hours before the session.

Question 3

What does the recipient receive?

Accepted Answer

They receive a beautifully designed PDF voucher via email, along with a printable gift card if you choose the physical option. The voucher states the session type, the value, the included teas (such as a flight of three *shēng pǔ’ěr* or a Huangshan *Máofēng* tasting), a personal message from you, and a unique code. They redeem the code on our booking page to see available dates and select a master.

Question 4

When can the session be scheduled?

Accepted Answer

The recipient may request any date that falls within twelve months of purchase, subject to the chosen master’s availability. Most private sessions are held between 09:00 and 21:00 local time, weekdays and weekends. Once a date is proposed, the master confirms within 24 hours. We recommend booking at least two weeks ahead for a specific master, though last-minute requests are occasionally possible.

Question 5

Can the recipient choose the tea master?

Accepted Answer

Yes. At the time of redemption, the recipient browses the profiles of our experts — including Zhou Xiang, Chen Hui Yi, and Fang Ting — each with a biography, regional specialty, and past session highlights. They may select a specific master if that person’s schedule aligns. If you prefer to gift a particular master’s session, you can lock in the name at purchase, but we suggest leaving the choice open so the recipient can connect with the approach that resonates most.

Question 6

What if the recipient is not familiar with Chinese tea?

Accepted Answer

The experience is designed to be welcoming. Masters begin every session by gauging the recipient’s background and adjusting the pace accordingly. A beginner might start with a gentle *Bái Mǔdān* (白牡丹) white tea and learn to notice the shift from floral to melon notes as the infusion lengthens. There is no quiz, no expectation of prior knowledge — only the invitation to taste slowly and ask questions.

Question 7

Does the gift include the tea itself?

Accepted Answer

Yes, all teas used during the session are provided by the master and are included in the voucher price. The recipient will sip several carefully selected lots — often seasonal, small-batch teas from specific mountains. If the master chooses to share a rare cake, say a 2005 Yiwu *shēng pǔ’ěr*, the session price absorbs that cost. Any leftover leaf is offered to the recipient to take home.

Question 8

How far in advance should I book?

Accepted Answer

If you are gifting the session, you can purchase the voucher at any time. For the recipient, we suggest scheduling at least ten days ahead to secure a preferred master and time slot. During peak periods — around Lunar New Year or holiday seasons — a three-week lead is safer. The latest a session can be booked is 72 hours before the intended date, though only a reduced set of masters will be available.

Question 9

What is the session duration and format?

Accepted Answer

A standard private ceremony lasts between 90 and 120 minutes, during which the recipient and up to seven guests gather around a low table while the master prepares 4 to 6 teas. The format follows *gōngfū chá* (工夫茶) principles: slow, attentive brewing with pauses for observation and conversation. For corporate tastings or cupping panels, the duration extends to 2–3 hours to accommodate larger groups and a more structured curriculum.

Question 10

Can I attend the session with the recipient?

Accepted Answer

Certainly. The voucher is issued in the recipient’s name but can be used by up to the maximum group size of the chosen service tier. You need only to be listed among the guests when the session is confirmed. The master will treat everyone as equal participants; the gift simply opens the door.

Question 11

What happens if the recipient needs to reschedule?

Accepted Answer

Changes are allowed up to 24 hours before the session without penalty. The recipient can log in, cancel the existing date, and select a new one within the voucher’s twelve-month validity. If a reschedule request is made less than 24 hours in advance, the deposit paid by the giver may be forfeited, depending on the master’s availability and preparation. We never want to discourage a needed change, but late moves affect the master’s schedule and sourcing.

Question 12

What is the cancellation and refund policy?

Accepted Answer

If the session is cancelled by the recipient at least 48 hours before the scheduled time, the full remaining amount (after deposit) is refunded, and the voucher is reactivated for future use. The initial 50% deposit is non-refundable after 48 hours pre-session. Cancellations within 48 hours result in the full session fee being retained. In the rare event the master must cancel, a full refund or an immediate reschedule with another expert is offered.

Question 13

Is there an expiry on the voucher?

Accepted Answer

The voucher is valid for twelve months from the date of purchase. If the recipient has not scheduled a session by the end of that period, we offer a one-time three-month extension upon request. After fifteen months total, the voucher value is no longer redeemable. We send a gentle reminder to the giver and recipient six weeks before expiry.

Question 14

Can I personalize the gift message?

Accepted Answer

When purchasing, you can write a short message of up to 300 characters. It appears on the PDF voucher and, if you select a printed card, is typeset in a neutral serif against textured paper. Our studio avoids cliché — you might mention the tea region that first caught your attention, or simply note that the session is an invitation to pause. No template, no forced poetry.

Question 15

Are there different tiers or types of sessions I can gift?

Accepted Answer

We offer four main tiers: a private ceremony (1–8 guests), a corporate tea-building workshop (10–100 people), a sensory cupping panel for brands, and a tea-pairing consultancy for restaurants. Each tier has a fixed price from which the voucher credit is drawn. The private ceremony is the most common gift; it feels intimate and unhurried. You can view a comparison table on the service pages to understand inclusions and group limits.

إهداء جلسة شاي

هدية حضور، وليست مجرد هدية

أسئلة شائعة

ما هي جلسة الشاي المهداة بالضبط؟

كيف أشتري جلسة كهدية؟

ماذا يتلقى المُهدَى إليه؟

متى يمكن جدولة الجلسة؟

هل يمكن للمُهدَى إليه اختيار معلم الشاي؟

ماذا لو لم يكن المُهدَى إليه على دراية بالشاي الصيني؟

هل تشمل الهدية الشاي نفسه؟

كم المدة التي يجب أن أحجز بها مسبقًا؟

ما مدة الجلسة وشكلها؟

هل يمكنني حضور الجلسة مع المُهدَى إليه؟

ماذا يحدث إذا احتاج المُهدَى إليه إلى إعادة الجدولة؟

ما سياسة الإلغاء والاسترداد؟

هل تنتهي صلاحية القسيمة؟

هل يمكنني تخصيص رسالة الهدية؟

هل توجد فئات أو أنواع مختلفة من الجلسات يمكنني إهداؤها؟

لا تزال لديك أسئلة؟